Richings Park and Thorney Residents Association

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NHS Information


CQC Call for evidence: South Central Ambulance Service NHS Trust


The Care Quality Commission will be inspecting this service from 8 September 2014.


The services cover Berkshire, Buckinghamshire, Hampshire and Oxfordshire.  The inspection will look at:


Care for people who are in life threatening circumstances using an emergency ambulance

Patient transport services

The inspection team are interested in the experiences of people who have had to use an ambulance in an emergency as well as people who use an ambulance to get to a clinic etc… and may do so regularly.  For an ambulance trust this includes the experience from:


first making a call for an ambulance

the response

the care provided on the phone and getting on and off an ambulance

what happens on the ambulance

People’s experiences of whether the ambulance services are 'joined up' with other services (particularly hospitals) is also important to the inspection team.


The inspection team is also keen to hear evidence from local voluntary and community groups about the quality and safety of care that their members and service users have experienced.


You can send reports, peoples stories of care or other evidence your group holds about people’s care to  hospitalinspections@cqc.org.uk or you can ring CQC on 03000 616161. Please put the name of the trust you are sending information about in the title of the email to help us pass it to the right inspection team.


You can send evidence of high-quality care as well as any concerns you have identified.  We will use your information to help the inspection team plan the inspection and what to look for on the inspection. The inspection team will ask these five questions about the trust and its services:


•          Is it safe?


•          Is it effective?


•          Is it caring?


•          Is it responsive to people’s needs?


•          Is it well-led?


There will also be public listening events that you may want to attend or promote. More information can be found at http://www.cqc.org.uk/public/listening-events


You can read more about how we carry out our inspections at www.cqc.org.uk


WEXHAM Hospital


The first successful takeover of one foundation trust by another has received final approval, it has been announced.


Frimley Park Foundation Trust’s takeover of neighbouring Heatherwood and Wexham Park has been signed off by Monitor, with final formalities set to be completed before the end of the week.


It was also announced today that Frimley Park has become the first trust to be rated “outstanding” by the Care Quality Commission.


The new trust will be called Frimley Health Foundation Trust, and will come into being on 1 October. It will have a catchment population of 900,000 stretching across Surrey, Berkshire, Buckinghamshire and Hampshire.


Since the first foundation trust was established in 2004, there have been numerous instances of them taking over NHS trusts. However the only previous attempt to merge two foundation trusts was blocked last year by the Competition Commission, when Bournemouth and Christchurch Hospitals and Poole Hospitals were prevented from joining.


Frimley’s acquisition was originally planned to be completed in April this year, but was pushed back to accommodate scrutiny by the Competition and Markets Authority regulator. It was approved in May.


Heatherwood and Wexham Park was placed in special measures by Monitor in May and has had severe financial and care quality problems for several years.


The merged foundation trust will receive around £100m from local clinical commissioning groups, NHS England and the Department of Health. It will be released over five years and pay for a rebuilt accident and emergency department and maternity unit at Wexham Park, IT systems and other upgrades.


The funding will also come with an expectation by commissioners that the trust will actively support the transformation of care for elderly people, including introducing enhanced out of hospital care.


Monitor chief executive David Bennett said: “This decision is proof that acquisitions between foundation trusts that represent the right balance of patients’ interests are possible. It also shows that early engagement with us is key.”